5/5

Welcome to the
Smart Connects Solutions

We provide the best quality telemarketing services

About Us

Smart Connect Solutions is leading telemarketing and one-point contact of all your offshore outsourcing needs. The business was established in 2000 as a specialist call center consultancy firm and expanded to include outbound and inbound telemarketing services in 2002. In 2003, Hatib Khan introduced telemarketing service in response to demand from US clients requiring outbound all facility/offshore partners in addition to telesales. We pride ourselves on three core principles – ethics, focus and service. Our management and staff strive to encourage the highest standards in both the clients they serve.

Vision

To be a worldwide preferred offshore outsourcing company that provides precise and perfect Call Center and Back Office enabled solutions.

Mission

Smart Connect Solutions has been started with a mission to deliver our services embedded with a success mantra Across the Globe.

Values

We believe in 'accountability' as a key value for our organization as it derives unmatched output from teams and individuals.

Meet our Top Management

Smart Connect Solutions is a team managed by graduates from United States and Canada, and people with several years of quality IT experience. The team has a track record of delivering excellence in every sphere and aspect of their operations.

Hatib Khan

CEO

He is one of the co-founders. He holds Masters Degree in Computer Sciences from Preston University, USA. Before starting Smart Connect Solutions Hatib has managed and lead several Telemarketing projects for US and UK companies.

Kavin Harper

HOD

He is one of the co-founders. He holds a Bachelors Degree in Science from York University, Toronto, Canada. Before starting Smart Connect Solutions Kevin has managed and lead several telemarketing projects in Canada (Rogers Wireless, Toronto, Canada).

Our Services

Outbound Call Center Services.

Outbound Telemarketing is believed to be a very powerful, cost-effective and profitable sales tool in today’s marketplace, and we are experienced in a wide variety of industries. Our Telemarketing staff is one of the most skilled in the local industry with a wide range of experience managing Outbound Telemarketing campaigns. Our team will bring enthusiasm and talent to your next program. We utilize our telemarketing expertise to increase your sales.
Our range of Outbound

Customer Service

Appointment Settings

Sales Projects Mortgage

Up & Cross selling Order Taking

Lead Generation

Market Research Survey

Inbound Call Center Services.

Telemarketing is believed to be a very powerful, cost-effective and profitable sales tool in today’s marketplace, and we are experienced in a wide variety of industries. Our Telemarketing staff is one of the most skilled in the local industry with a wide range of experience managing Outbound Telemarketing campaigns. Our team will bring enthusiasm and talent to your next program. We utilize our telemarketing expertise to increase your sales.
Our range of Outbound

Order Taking Free

Information Customer Service

Lead Generation

Overflow & after hours answering

Political Funds Raising

Others

Services Provided to All our Clients.

✓ Live Video Surveillance (Training & Dialing Floor).
✓ Daily Detailed Reporting.
✓ 100% Training Feedback Along With Training Assessments.
✓ Sales/Appointment/Support/Verification Recordings Can Be Provided Through A Secure FTP Account.
✓ Live Access To Agents/Team Leads/Managers Via Chat Or Phone.
✓ 100% Automated Billing Through Our State Of The Art Billing System.
✓ 100% Quality VOIP Through Our State Of The Art Equipment.
✓ American English Speaking Agents With At Least 2 Year Prior Telemarketing Experience.

Our Competitive Advantages

  • Diversified client portfolio
  • Most competitive prices in the market
  • Extremely professional, creative, and experienced team
  • Commitment to build everlasting strategic partnership with our clients

We Owns

Smart Connect Solutions owns its own Call Centre / Telemarketing Training Institute Where we trained and then pick out the best suitable candidates for our state of the art contact centre

Our Valueable Clients

Contact Us

Please submit what you think for your business improvement through fill out the form.

Our team members are well mannered and experienced and just not order takers but also problem solvers with the friendly style. Please do not hesitate to contact them for knowledgeable customer service with any questions you, customer, probably have…

Quick Links

Address

20-22 Wenlock Road,

London,

N17GU

Contact